Tuesday 3:10 pm - 4:00 pm Different Strokes for Different Folks: Broadening our viewpoint on incentivizing behavior 

Panelists: Melissa Gionnone, Dan Poirier, Mallory Poirier

Summary:  We'll discuss the different "currencies" we use to help our relationships, whether financial, words of affirmation, flexible work schedule, public praise, etc. Manager breakout for managers and owners who are the managers

Tuesday 3:10 pm - 4:00 pm Oops I did it again: Opening a second location 

Panelists: Liz Blondy, Maria & Patrick Nolan, Michelle & Donnie Pritzkau

Summary: Your daycare is thriving. Are you ready to do it all over again with a second location? Owners who have done it will share their advice on what to do and what to avoid. We will cover staffing, management teams, schedule, marketing, and transitioning clients to the new location.

Wednesday 2:00 pm - 3:00 pm ‚ÄčAdditional Revenue: On-site, Offsite, and Outta Sight Services

Panelists: Steven Scott, Stacy Dickinson, Craig Muniz

Summary: Maximize your revenue. What services or products should you add? How do you sell it? Should you plan to upsell current clients or bring in new ones? Owners who have expanded beyond the traditional daycare and boarding model share their tips on bringing in additional revenue.

‚ÄčWednesday 3:10 pm - 4:05 pm How to acheive predictable, stable recurring income for your daycare 

Panelists: Heather Murphy, Leon Kilmer, & Cathy Brooks

Summary: We will explore the benefits of transitioning to a subscription or membership model. What are the benefits of this model? What have other owners learned from their experience transitioning? How do you plan differently with guaranteed recurring revenue?

Wednesday 3:10 pm - 4:05 pm Disease Management

Panelists: Catherine Crews, Stephanie Clayton, and Eve Molzhon

Summary: Dealing with outbreaks can be costly to your bottom line and your mental health. Owners who have dealt with outbreaks will share what their experiences, from managing clients to the cleaning process. We will discuss cleaning best practices, disinfectants, and communication.

Owners of Dog Daycares

The ODD Ball 2020 

January 20 - 23

Doubletree by Hilton, New Orleans