Tuesday 3:10 pm - 4:00 pm Different Strokes for Different Folks: Broadening our viewpoint on incentivizing behavior
Panelists: Melissa Gionnone, Dan Poirier, Mallory Poirier
Summary: We'll discuss the different "currencies" we use to help our relationships, whether financial, words of affirmation, flexible work schedule, public praise, etc. Manager breakout for managers and owners who are the managers
Tuesday 3:10 pm - 4:00 pm Oops I did it again: Opening a second location
Panelists: Liz Blondy, Maria & Patrick Nolan, Michelle & Donnie Pritzkau
Summary: Your daycare is thriving. Are you ready to do it all over again with a second location? Owners who have done it will share their advice on what to do and what to avoid. We will cover staffing, management teams, schedule, marketing, and transitioning clients to the new location.
Wednesday 2:00 pm - 3:00 pm Additional Revenue: On-site, Offsite, and Outta Sight Services
Panelists: Steven Scott, Stacy Dickinson, Craig Muniz
Summary: Maximize your revenue. What services or products should you add? How do you sell it? Should you plan to upsell current clients or bring in new ones? Owners who have expanded beyond the traditional daycare and boarding model share their tips on bringing in additional revenue.
Wednesday 3:10 pm - 4:05 pm How to acheive predictable, stable recurring income for your daycare
Panelists: Heather Murphy, Leon Kilmer, & Cathy Brooks
Summary: We will explore the benefits of transitioning to a subscription or membership model. What are the benefits of this model? What have other owners learned from their experience transitioning? How do you plan differently with guaranteed recurring revenue?
Wednesday 3:10 pm - 4:05 pm Disease Management
Panelists: Catherine Crews, Stephanie Clayton, and Eve Molzhon
Summary: Dealing with outbreaks can be costly to your bottom line and your mental health. Owners who have dealt with outbreaks will share what their experiences, from managing clients to the cleaning process. We will discuss cleaning best practices, disinfectants, and communication.
Owners of Dog Daycares